Privacy Statement

Energy Aspect Living Pty Ltd (EAL) is committed to respecting and protecting your personal privacy.

This on-line Privacy Statement is provided to make you aware of how EAL collects, uses and manages personal information of visitors to its web site and general data collection by EAL. Should you have any questions or require further clarification, please contact us.
 
What information do we collect and how is it used?

Internet information - Energy Aspect Living Pty Ltd collects information regarding visitors to our site including domain name and information regarding what pages are accessed.  The collection of this information is for statistical purposes only.  No attempt is made to identify users or their browsing activities.

Information volunteered by you, such as request for information, your contact details, e-mail address etc are retained by Energy Aspect Living Pty Ltd to assist with providing you support and marketing.

General information - Information is collected and retained whenever a person contacts Energy Aspect Living Pty Ltd with respect to business type activities.  This information is used for support and marketing activities.  Collection and retention of information for other purposes such as opening an account with Energy Aspect Living Pty Ltd will only occur once written permission has been granted by the person or organisation applying.
 
How does EAL secure my Information?

Once the information has been received by EAL, EAL takes measures to protect information from loss, unauthorised access, destruction, misuse, modification or disclosure.

Will EAL disclose my information to another party?

Information retained by Energy Aspect Living Pty Ltd is not provided to any other organisation unless the organisation has been engaged by Energy Aspect Living Pty Ltd to carry out business services on behalf of Energy Aspect Living Pty Ltd such as mailing houses, debt recovery agents and so forth, or in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect information retained and collected by Energy Aspect Living Pty Ltd and produce relevant documentation to fulfil its legal obligations to statutory organisations under local laws of Australia (State and Commonwealth).
 
Are my E-mails protected?

E-mails sent to Energy Aspect Living Pty Ltd via our web site or directly are not encrypted or protected from unauthorised access.  While the e-mail is being sent onto Energy Aspect Living Pty Ltd there is a risk of interception. Once the information has been received by Energy Aspect Living Pty Ltd, Energy Aspect Living Pty Ltd provides security for this information as outlined above.
 
Can this Privacy Statement change?

Energy Aspect Living Pty Ltd reserves the right to update this policy from time to time.
 
Can I have my personal information removed?

At any stage you can have your personal information deleted or deactivated from our internal systems up to the point where Energy Aspect Living Pty Ltd fulfils its legal and statutory obligations under local laws of Australia (State and Commonwealth).

To have your personal information removed from Energy Aspect Living Pty Ltd systems, simply contact Energy Aspect Living Pty Ltd and request that your information is removed.  We will comply and remove your details within 2 working days from request.
 
How do I contact EAL about this Privacy Statement?

If you have any questions or concerns about this Privacy Statement or the practices of the Energy Aspect Living Pty Ltd web site, please email us at info@energyaspectliving.com.au.